Privacy Policy

Information We Gather

We collect several types of information to enhance your experience and provide our services effectively. These include:

• Contact and Identification Details: This includes your name, username, identification number, postal address, and email address, which you provide directly to us.
• Payment Information: For transactions, we require details related to your credit card or chosen payment method. By providing this, you confirm that you are authorized to use the specified payment method and that the information is accurate.
• Technical Data: Automatically collected data such as your Internet Protocol (IP) address, browser type, and operating system, which helps us understand user behavior and improve our website's functionality.

When you share personal details for account creation, transaction completion, payment verification, order placement, delivery arrangements, or return processing, we infer your consent for us to use this data solely for the intended purpose. For any secondary uses, such as marketing communications, we will explicitly seek your consent or offer you the option to decline.

Utilization of Your Information

The information we collect is used for various purposes, grounded in legitimate business interests, contractual necessity, your consent, and legal compliance. These purposes include:

• Facilitating your access to and interaction with cuzza.co.
• Managing orders, accounts, and the provision of our products and services.
• Processing payments for transactions.
• Sending essential service messages, updates, security notifications, and account-related alerts.
• Generating internal reports and analytics to improve our services.
• Providing customer support and addressing inquiries.
• Engaging in marketing activities, but only with your explicit agreement.

Sharing of Your Information

We maintain strict confidentiality and do not share your personal details with external parties, except for trusted service providers who assist us in website operations, business activities, or service delivery. These partners are bound by confidentiality agreements. We may disclose information if legally required to comply with regulations, enforce our website policies, or protect our rights, property, or safety.

External Service Providers

Our external service providers only gather, use, and disclose your information to the extent necessary for the services they provide to us. Certain providers, particularly payment gateways and processors, have their own privacy policies concerning transaction-related data. We advise reviewing their privacy policies to understand their data handling practices.

Note that some providers may be based in different jurisdictions, meaning your data may be subject to laws of those jurisdictions. For example, transactions processed by a US-based gateway may be subject to US legislation.

Once you navigate away from our website or are redirected to a third-party platform, our Privacy Policy and Terms of Service no longer apply. We are not responsible for the privacy practices of external sites and recommend reviewing their privacy statements when visiting through links on our site.

Information Security Measures

We implement reasonable security measures and adhere to industry standards to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Payment information, such as credit card details, is encrypted using SSL technology and AES-256 encryption. While no online transmission or storage method is completely infallible, we comply with PCI-DSS requirements and employ additional industry-accepted security practices.

Data Storage Locations

Collected information is processed at our facilities and data centers operated by our trusted third-party service providers. By providing your personal information, you consent to this processing, storage, and transfer. We ensure that your privacy rights are protected according to this policy when data is transferred or stored.

Data Retention Duration

We retain your information as long as necessary for the purposes defined in this Privacy Policy, unless a longer retention period is mandated or permitted by law. We will not retain your personal information after account termination, unless legally required.

Use of Cookies

We utilize cookies to store data on your computer to enhance website functionality and user experience. Cookies help us recognize repeat visitors and track website traffic patterns. You can adjust your browser settings to disable cookies, but this may affect website functionality. Cookies are used to identify you and improve our service efficiency and user experience analysis. Third-party advertisers, if present, may also use cookies, governed by their respective privacy policies. Our website is not intended for individuals under 18 years of age.

Managing Your Information

You can review, modify, or terminate your account information at any time by accessing your account settings or contacting us directly at [email protected].

Upon receiving your account termination request, we will deactivate or delete your account and data from active systems. However, some information may be retained to prevent fraud, resolve issues, assist with investigations, enforce our Terms of Use, or comply with legal obligations.

Policy Updates

We reserve the right to update this Privacy Policy periodically. Changes will be effective immediately upon posting on our website. Depending on the changes, we may announce updates on our homepage or via email. By continuing to use our website after changes are implemented, you agree to the revised policy. If you disagree with any part of the updated policy, you must discontinue using our website.